Privacy

Which personal data the observatory processes, why, and how to exercise your rights.

Controller

aGo Lab is the controller of the personal data the observatory processes. Requests about personal data are received at hola@ago.cl.

Which data it processes

Visitors to this site

The portal is a set of static pages. It sets no cookies, does not track visits and loads nothing from third parties: the typefaces are served from the site itself. The only thing it stores is your choice of light or dark theme, in your own browser, and that never leaves it.

People who request an API key

Issuing a key requires an email address, which is used to verify it and to write to its holder about the key. To apply the request limit, the API counts each device’s requests under a digest of its address, computed with a key only the laboratory holds, and does not store the address. The log of operations on an account records only the network prefix they came from.

The beekeepers behind the figures

When a capture contains data about beekeepers, such as the microdata of an official register or the reply to a freedom of information request, the laboratory stores it encrypted, neither publishes nor releases it, and uses it only to calculate and check the aggregates. The observatory publishes no data that identifies a beekeeper. It publishes aggregates only, and suppresses cells that cover very few producers or where a single producer accounts for the figure, together with the cells that would let someone work them out.

Your rights

Everyone has the right to know which of their data the observatory processes and to ask for it to be corrected or erased. To exercise this right, write to hola@ago.cl stating who you are, which data or processing your request concerns and the address where you would like to receive the reply.

From 1 December 2026, Chilean Law 21.719 applies. It amends Law 19.628 and recognises the rights of access, rectification, erasure, objection, portability and blocking. Under it, the controller must acknowledge receipt and respond within thirty calendar days of the request, a period that may be extended once by another thirty, and if the request is refused or not answered within that period, a complaint may be lodged with the Personal Data Protection Agency (Agencia de Protección de Datos Personales).